Firstly, big hugs to all and hope you are all keeping safe!
We have an important update for you regarding orders placed at Eternal Wigs in regard to the current COVID-19 situation.
At present, we are operating as usual with receiving orders.
We continue to use DHL EXPRESS for our shipping and are updated by them regarding attempting to ensure services are kept as close to normal as possible. You can continue to order with us but we are giving a minimum 3 weeks timeline to ship your order!
CONTINUED PRODUCT SAFETY
We Already have rigorous controls to reduce the spread of infection to our customers. As hair goods are considered to be hygiene goods, WE NEVER RESELL any tried or worn wigs/hairpieces or any product return.
It is known that the viral cells which lead to COVID-19 infection can live on items away from a human body for at least 7 days.
WHAT WE ARE DOING
We do inspect each item prior to dispatch to yourself.
For added security and safety, we are ensuring the use of alcohol hand gel as well as hand washing with antimicrobial products prior to handling any goods
Please contact us by email or WhatsApp chat!
PLEASE BE SAFE.
Our thoughts and love sending to each and every one of you and your Families from ours in these uncertain times.
The Eternal Wigs Team
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