See what our customers are saying about our human hair products and services
I absolutely love this wig and thank you!I was skeptical of ordering online but its great!I dyed the roots darker to suit me more but its a stunning wig!Thank you
Absolutely amazing!!!This premium synthetic wig looks natural 10000% recommend you can’t go wrong if your debating buying one do it you won’t regret it. Whilst having chemotherapy I used wigs from here and they gave me back my confidence made me feel like me again. They are insane quality and you can’t tell you have a wig on!! They are perfect I wouldn’t shop anywhere else for a wig, I’ve bought numerous from them.
Lovely synthetic wig,i like that its affordable and feels natural.I decided to try a synthetic wig for the first time and am not disappointed!
I was desperate for a wig after my stylist ruined my natural hair.I found Eternal wigs online and i needed a wig desperately,i decided to go for a synthetic wig and this Amber wig saved the day for me and people at work also thought it was my real hair.Thanks again Eternal Wigs.
Thought this colour wouldnt suit me but i must say its really lovely,the colour feels natural and gush the hair on this wig feels like my real hair.Everyone thought this was my real hair.
This Elle synthetic wig feels natural,it feels a little bulky but overall i love the style and colour.The waves makes it look just like real and its a real delight.Love love
This wig is an absolute delight,it feels nice and soft unlike any synthetic wig i have ever had!The quality of this Priscilla wig feels very premium and am in love.Thanks Eternal Wigs.
I love everything about this wig!its so soft and luxurious and doesnt feel like a synthetic wig.I ordered the Amber wig and love it so much.Its light on the head and the ends dont tangle like some synthetics do.Needed a wig to make me look again after my treatment with Cancer!Love it!
This is my first wig from Eternal wigs and already purchased another wig called the Diva wig,i find the quality of these wigs so good.I bought this wig in a wavy style but i straightened it and doesnt tangle at all.The colour holds and i am happy i found this company.There was another wig company i used before and wasnt a good experience but Eternal Wigs has proven that online ordering of wigs can work.
This is such a lovely wig and the colour is everything.It matches my skin tone really well and i couldnt be happier.Thank you Eternal Wigs team.
How is this even a synthetic wig,looks so gorgeous and cant believe how good the colour and quality is.
Am so obsessed with this wig,looks so natural and not sure why i havent tried it before.
Dani loves the colour on her strawberry spice wig and the fact that the knots are slightly bleached and looks real.
I’ve had it for a few weeks now and it does NOT disappoint 😀 I feel like you can really tell the quality of a wig after the first couple weeks and washes.
Here is Janna in our brown spice wig "Absolutely beautiful, Over the moon with this wig"
Amazing colour and the quality is unreal,love my new wig and i will be placing a new order soon!
WHAT IS YOUR RETURNS POLICY
By placing an order, it means you accept our terms and conditions
At Eternal Wigs we ensure that all our products are made with the finest materials and utmost quality.
We offer refund for all black or non-coloured units/wig. For black or non-coloured wigs, we are happy to offer a 72 hour refund or exchange on unused items.
For the purpose of hygiene, we request that you wear a wig cap in all cases when trying on a purchased wig. Any item that has been altered chemically or physically no longer qualifies for an exchange or refund. This includes but is not limited to:
Please note: Eternal wigs does not offer refund or exchanges for coloured / custom coloured pieces.We dont hold stock wigs,hence all our wigs are made to order and of custom nature.Scenarios where refund / exchange on custom/coloured items will not be accepted includes the following: changing your mind, feeling the colour doesnt suit you or ordering the wrong cap size. Please ensure you measure your head to know your cap size before placing an order. Cap sizes are measured in inches. If you have any issues with cap size, please contact us for assistance at [email protected]
ITEMS ELIGIBLE FOR REFUNDS
For accepted returns, refund will only be applied where a returned unit has been thoroughly inspected by our team.Eternal Wigs will not take responsibility for any damage caused to the unit. We will return the product back to you. Where there is a defect with your unit you must contact our customer service team within 72 hours of receiving the product. Item must be in original condition, unworn, lace uncut, tags intact and wig must be unaltered in anyway. Please ensure the lace is uncut when trying out the unit. Failure to meet the above conditions will result in the returns being sent back to the customer.
Please note: We are not able to offer free returns for international orders.
Please note we are unable to refund shipping charges including shipping charges of refused deliveries. These charges will be deducted from your refund.
The value of refund for International non-GBP (£) will be based on the exchange rate at the date of refund.
HOW LONG WILL IT TAKE TO GET MY REFUND AFTER I RETURN
We process all refunds within 7-10 working days of receiving returned items. This may take longer during busy periods. An email confirmation will be sent confirming we received the returned item and we are processing your refunds.
Please note: refunds may take up to 10 working days to clear depending on your card issuer or bank.
MY SHIPPING COST HAS NOT BEEN REFUNDED, WHY?
Shipping cost is only refunded if there is an error with your order or your purchased item was faulty. We will not refund the cost of shipping the item to you in other cases.
Once an order is placed on our website, we allocate our wigmakers to start hand knotting your wig. Please take note of the dispatch time frame on our product description.Cancellations can only be accepted within 24hrs of placing your order.
