There is no denying buying wigs for the first time can be overwhelming.Even for wig pros,this can still be daunting.The reason for wanting to wear a wig can vary,you might need to refresh your current look or you might be looking for a little versatility in your look or you might just be suffering from hair loss.Wigs are worn for different reasons.Wigs are now particularly common among even celebrities and you can spot them on your favourite celebrities like Beyonce,Zendaya,Jessy Nelson and more.But wearing wigs go beyond just wearing them for glossy redcarpets.Wigs are one of the best protective styles out there and if you wanting your natural hair to take a breather from either dyeing, bleaching or fixing extensions,then wigs are the best options. There are various types of wigs from natural human hair wigs to synthetic wigs or mix of synthetics and human hair and various constructions.The goal is to find the best wig that reflects your personality. Let’s delve in a little further.
Your first decision when buying a wig online is to decide whether you want to go for a synthetic or human hair wig.
Human hair wigs are made from 100% human hair. The feel just like your natural hair and it can be styled and treated just as you would you natural hair. If treated properly your human hair wig can last up to 2 years or even more so its worth the investment. Note that human hair wigs can range in price depending on the type of hair which can be European hair, Vietnamese hair, Brazilian hair and various more(this will be explained more in our next article)
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Synthetic wigs tend to be more affordable and these are made from chemical fibres and tends not too look as natural as human hair wigs.
Synthetic wigs contain a variety of fibers like polyester, acrylics, and PVC (polyvinyl chloride). The type of synthetic fibers used influences the wig’s sheen. For example, low-quality synthetic fibers will have the highest sheen and lack a natural-looking texture and fluidity.
If you wanting a natural looking synthetic wig then go for our range of premium synthetic wigs, which has a human hair feel and is one of the best on the market. For those not wanting to draw attention to their coverage, synthetic wigs may pose a higher risk for looking unnatural. However, not everyone can invest thousands of dollars into a premium hair wig, but keep in mind buying multiple synthetic wigs over time can get pricey too. If human hair wigs aren’t an option for you at this time, consider choosing a synthetic wig made from a premium fiber, the best quality synthetic in the market. Buying a premium synthetic wig is still affordable compared to human hair wigs, and you’ll have less maintenance overall.
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Here at Eternal wigs we offer both human hair and synthetic wigs to suit every price point.Our synthetic wigs are made from premium fibres and have no gloss or shine at all.Our human hair wigs are made from both Brazilian hair or raw hair which is the more expensive hair type(The difference between raw hair and Brazilian hair will be explained in our next article
WHAT IS YOUR RETURNS POLICY
By placing an order, it means you accept our terms and conditions
At Eternal Wigs we ensure that all our products are made with the finest materials and utmost quality.
We offer refund for all black or non-coloured units/wig. For black or non-coloured wigs, we are happy to offer a 72 hour refund or exchange on unused items.
For the purpose of hygiene, we request that you wear a wig cap in all cases when trying on a purchased wig. Any item that has been altered chemically or physically no longer qualifies for an exchange or refund. This includes but is not limited to:
Please note: Eternal wigs does not offer refund or exchanges for coloured / custom coloured pieces.We dont hold stock wigs,hence all our wigs are made to order and of custom nature.Scenarios where refund / exchange on custom/coloured items will not be accepted includes the following: changing your mind, feeling the colour doesnt suit you or ordering the wrong cap size. Please ensure you measure your head to know your cap size before placing an order. Cap sizes are measured in inches. If you have any issues with cap size, please contact us for assistance at info@eternalwigs.com
ITEMS ELIGIBLE FOR REFUNDS
For accepted returns, refund will only be applied where a returned unit has been thoroughly inspected by our team.Eternal Wigs will not take responsibility for any damage caused to the unit. We will return the product back to you. Where there is a defect with your unit you must contact our customer service team within 72 hours of receiving the product. Item must be in original condition, unworn, lace uncut, tags intact and wig must be unaltered in anyway. Please ensure the lace is uncut when trying out the unit. Failure to meet the above conditions will result in the returns being sent back to the customer.
Please note: We are not able to offer free returns for international orders.
Please note we are unable to refund shipping charges including shipping charges of refused deliveries. These charges will be deducted from your refund.
The value of refund for International non-GBP (£) will be based on the exchange rate at the date of refund.
HOW LONG WILL IT TAKE TO GET MY REFUND AFTER I RETURN
We process all refunds within 7-10 working days of receiving returned items. This may take longer during busy periods. An email confirmation will be sent confirming we received the returned item and we are processing your refunds.
Please note: refunds may take up to 10 working days to clear depending on your card issuer or bank.
MY SHIPPING COST HAS NOT BEEN REFUNDED, WHY?
Shipping cost is only refunded if there is an error with your order or your purchased item was faulty. We will not refund the cost of shipping the item to you in other cases.
Once an order is placed on our website, we allocate our wigmakers to start hand knotting your wig. Please take note of the dispatch time frame on our product description.Cancellations can only be accepted within 24hrs of placing your order.