Hair loss is a common side effect of cancer treatment and many cancer patients decide to wear a wig until their real hair grows back.
Deciding on the best wig to go for can be daunting but it doesn’t have to be. A few tips will be
Wigs can be made from synthetic fibres also known as chemical fibres which are often called synthetic wigs or real human hair wigs. Synthetic wigs are cheaper, heavy in weight and often times cant be custom made. Human hair wigs on the other hand are more expensive but made from real human hair and can last for over a year or more if maintained properly.
Wigs can be machine made or handmade.
Finding the right wig is usually the first step. Whats the best way to attach a wig as a cancer patient? A lot of people who wear wigs fear it may be uncomfortable or it might fall off.The foundation to which the wig is made should fee comfortable and should feel like a second scalp.
When hair falls out, the scalp may feel tender or sensitive. Some wigs can be irritating to the scalp. It is often helpful to place a small cotton scarf or cotton skullcap between the scalp and the wig. Not only does the scarf or cap provide a protective barrier, but it also absorbs some of the perspiration that develops on the scalp.
Wigs generally have straps and combs inserted and the combs can feel uncomfortable. If you are ordering from our store, you can put a request in to have the combs removed and we can accommodate this.
Generally, a wig should be washed after 14-18 wearings. If you’re especially active, you should wash your wig at least once a week to remove the perspiration and dirt.
When it is time to wash your wig, brush it to remove all teasing, tangles, and hair spray. We recommend that you use a gentle cleansing, wig, scalp and hair shampoo, and conditioner as it leaves your wig soft, pretty, and easy to manage.
Gently swirl your wig in a mixture of cold water and a small amount of shampoo. Let it soak for a few minutes, then rinse it in cold water. You can wrap the wig in a towel to remove excess water, but DO NOT wring it out or brush it while it is wet. Drape your wig over a slender bottle or a wig stand, and let it dry overnight. When your wig is completely dry, give it a quick shake and brush it back into style
If you have a hair stylist, you may talk with them about the care of your wig. Your hair stylist may have experience working with wigs and can also give you tips about the care of your wig.
WHAT IS YOUR RETURNS POLICY
By placing an order, it means you accept our terms and conditions
At Eternal Wigs we ensure that all our products are made with the finest materials and utmost quality.
We offer refund for all black or non-coloured units/wig. For black or non-coloured wigs, we are happy to offer a 72 hour refund or exchange on unused items.
For the purpose of hygiene, we request that you wear a wig cap in all cases when trying on a purchased wig. Any item that has been altered chemically or physically no longer qualifies for an exchange or refund. This includes but is not limited to:
Please note: Eternal wigs does not offer refund or exchanges for coloured / custom coloured pieces.We dont hold stock wigs,hence all our wigs are made to order and of custom nature.Scenarios where refund / exchange on custom/coloured items will not be accepted includes the following: changing your mind, feeling the colour doesnt suit you or ordering the wrong cap size. Please ensure you measure your head to know your cap size before placing an order. Cap sizes are measured in inches. If you have any issues with cap size, please contact us for assistance at firstname.lastname@example.org
ITEMS ELIGIBLE FOR REFUNDS
For accepted returns, refund will only be applied where a returned unit has been thoroughly inspected by our team.Eternal Wigs will not take responsibility for any damage caused to the unit. We will return the product back to you. Where there is a defect with your unit you must contact our customer service team within 72 hours of receiving the product. Item must be in original condition, unworn, lace uncut, tags intact and wig must be unaltered in anyway. Please ensure the lace is uncut when trying out the unit. Failure to meet the above conditions will result in the returns being sent back to the customer.
Please note: We are not able to offer free returns for international orders.
Please note we are unable to refund shipping charges including shipping charges of refused deliveries. These charges will be deducted from your refund.
The value of refund for International non-GBP (£) will be based on the exchange rate at the date of refund.
HOW LONG WILL IT TAKE TO GET MY REFUND AFTER I RETURN
We process all refunds within 7-10 working days of receiving returned items. This may take longer during busy periods. An email confirmation will be sent confirming we received the returned item and we are processing your refunds.
Please note: refunds may take up to 10 working days to clear depending on your card issuer or bank.
MY SHIPPING COST HAS NOT BEEN REFUNDED, WHY?
Shipping cost is only refunded if there is an error with your order or your purchased item was faulty. We will not refund the cost of shipping the item to you in other cases.
Once an order is placed on our website, we allocate our wigmakers to start hand knotting your wig. Please take note of the dispatch time frame on our product description.Cancellations can only be accepted within 24hrs of placing your order.