BEAUTIFUL AND REALISTIC-LOOKING WIGS, MULTIPLE RAVE REVIEWS. 🔥
FREE SHIPPING ON ALL UK & EU ORDERS!
FREE US SHIPPING ON ORDERS OVER £200
USD
  • GBP
  • USD
  • EUR
  • AUD
  • AED
  • BHD
  • CHF
  • CDF
  • CNY
  • CZK
  • DJF
  • GMD
  • NAD
  • NGN
  • RUB
  • QAR
  • XAF
  • XCD
  • YER
  • INR
  • SEK
0
USD
  • GBP
  • USD
  • EUR
  • AUD
  • AED
  • BHD
  • CHF
  • CDF
  • CNY
  • CZK
  • DJF
  • GMD
  • NAD
  • NGN
  • RUB
  • QAR
  • XAF
  • XCD
  • YER
  • INR
  • SEK
0

How to Wear a Wig?

how to wear a wig

Need some tips on how to wear a wig? One constant trend that keeps popping up on our social feeds is wigs made from real hair andvariety of colours of these wigs.We see colours such as pinks,blues,pastels and even silver colours that we felt was only for our grandmothers is quite a popular colour these […]

How to care for Human Hair Wigs in Summer

Human Hair Wigs

With the change in temperature from warm to hot in summer, some lifestyle changes are necessary. And this includes how you wear and care for your human hair wigs. This article offers tips on how to care for human hair wigs in summer so you can catch all the summer fun but keep your wigs […]

Buying & Wearing a Wig for the First Time – The Beginners Guide

how to buy a wig first time

If you are thinking about buying a wig for the first time, this guide is for you! Wigs are amazing accessories which glamour up your look instantly. They protect your hair from all the damage of styling and are a great way to minimize effort in your look. The best thing about wigs is, they […]

How to find the right human hair wig in Scotland

the right human hair wig in Scotland

Scotland is home to some of the most beautiful people, but can we say the same about their wigs? The answer: It depends on where you check. So in this guide, we’ll show you how to find the right human hair wig in Scotland. Keep reading. Why Choose Human Hair Wigs? Before we proceed, let’s […]

How to maintain your Synthetic Wig in 2024

How to Maintain Your Synthetic Wig?

Whether you are new to wigs or you are a pro at wearing wigs, it’s only natural to wonder how to care for your synthetic wigs. Keeping your wigs cared for properly is essential to having a long-lasting wig. Granted, synthetic wigs are affordable and will not last as long as human hair wigs but […]

How to Style a Wig – The Only Guide You Need!

how to style a wig

How to Style a Human Hair Wig A wig can be a fabulous accessory; they are fashionable, versatile, and can add glamour to your look effortlessly. The first time you try on a wig, it can be jarring. Even after you select the perfect wig, the first time you see it on you, it can overwhelm you, but here […]

How to Wash Your Human Hair Wigs

How to Wash Your Human Hair Wigs

Washing your human hair wigs properly and regularly is an essential part (possibly the most important part) of maintaining your wigs. Thankfully, it is not as difficult as you might think. In this article, we outline the easy-to-follow steps you need to wash your real human hair wigs and keep them in good condition. First, […]

How to Store human hair wigs? The Right Way

how to store human hair wig

If you own one or more human hair wigs, you must have wondered what the best way to store human hair wigs. Besides the fact that it doesn’t look good or organized to leave your hair just anywhere in the house, maintaining the quality of the hair is one good reason to properly store your […]

How Long Will a Human Hair Wig Last?

How Long Will a Human Hair Wig Last?

A human hair wig lasts for 1-3 years. But if you take proper care, it can easily last longer. Whether you’re just starting or you’ve been wearing wigs for quite a while, it’s only natural to wonder how long will your human hair wig last. After all, no one wants to invest in a wig […]

How to Wash Synthetic Wigs

How to Wash Synthetic Wigs

Learn how to wash synthetic wigs with our easy guide. Follow simple steps and expert tips for maintaining your wig’s vibrant look and longevity. Elevate your wig care routine today! Welcome to our comprehensive guide on washing synthetic wigs! As an indispensable accessory for those who love to switch up their look, synthetic wigs demand […]

0
    0
    Your Cart
    Your cart is emptyReturn to Shop

    WHAT IS YOUR RETURNS POLICY

    By placing an order, it means you accept our terms and conditions

    At Eternal Wigs we ensure that all our products are made with the finest materials and utmost quality.  

    We offer  refund for all black or non-coloured units/wig. For black or non-coloured wigs, we are happy to offer a 72 hour refund or exchange on unused items.

    For the purpose of hygiene, we request that you wear a wig cap in all cases when trying on a purchased wig. Any item that has been altered chemically or physically no longer qualifies for an exchange or refund. This includes but is not limited to:

    • The wig must have its tag.
    • The wig must not be coloured, styled, bleached, washed, brushed or combed. 
    • The wig must not have been worn. The lace in front of wig must not be cut. The wig must not be in contact with any food smells, smoke, hair spray or perfume.

    Please note: Eternal wigs does not offer refund or exchanges for coloured / custom coloured pieces.We dont hold stock wigs,hence all our wigs are made to order and of custom nature.Scenarios where refund / exchange on custom/coloured items will not be accepted includes the following: changing your mind, feeling the colour doesnt suit you or ordering the wrong cap size.  Please ensure you measure your head to know your cap size before placing an order. Cap sizes are measured in inches. If you have any issues with cap size, please contact us for assistance at info@eternalwigs.com

    COLOUR DISCLAIMER: KINDLY NOTE THAT DESPITE OUR EFFORT TO PROVIDE CORRECT IMAGES OF EACH WIG,  THE COLOUR OF THE WIG MAY BE SLIGHTLY DIFFERENT DUE TO PHONES / COMPUTER SCREENS. A wig with slightly different colour than shown on screen will not be classified as faulty.

    ITEMS ELIGIBLE FOR REFUNDS 

    For accepted returns, refund  will only be applied where a returned unit has been thoroughly inspected by our team.Eternal Wigs will not take responsibility for any damage caused to the unit. We will return the product back to you.  Where there is a defect with your unit you must   contact our customer service team within 72 hours of receiving the product. Item must be in original condition, unworn, lace uncut, tags intact and wig must be unaltered in anyway. Please ensure the lace is uncut when trying out the unit. Failure to meet the above conditions will result in the returns being sent back to the customer.   

    Please note: We are not able to offer free returns for international orders. 

    Please note we are unable to refund shipping charges including shipping charges of refused deliveries. These charges will be deducted from your refund.

    The value of refund for International non-GBP (£) will be based on the exchange rate at the date of refund.

    Please remember to include your name and order number in your returned parcel.
     

    HOW LONG WILL IT TAKE TO GET MY REFUND AFTER I RETURN

    We process all refunds within 7-10 working days of receiving returned items. This may take longer during busy periods. An email confirmation will be sent confirming we received the returned item and we are processing your refunds.

    Please note: refunds may take up to 10 working days to clear depending on your card issuer or bank.

    MY SHIPPING COST HAS NOT BEEN REFUNDED, WHY?

    Shipping cost is only refunded if there is an error with your order or your purchased item was faulty. We will not refund the cost of shipping the item to you in other cases. 

    CANCELLATION

    Once an order is placed on our website, we allocate our wigmakers to start hand knotting your wig. Please take note of the dispatch time frame on our product description.Cancellations can only be accepted within 24hrs of placing your order.

     

    FREE RETURN IS GUARANTEED FOR THIS WIG.

     
    REQUIREMENT
     
    How long do I have to return?
    This item must be returned within 7 days from the date of receiving your purchase.
     
    In what condition do I return the item?
    This item must be unused, undamaged and in their original packaging.The lace must not be cut.
     
    What is the return method?
    You are liable for organising the return back to us and we do not bear the shipping cost for the return of the item. We recommend using a service that can offer proof of delivery to avoid items going missing in the post.
     
    Ensure to email us at info@eternalwigs.com or chat with us in the first option about your return and also add your order number into the parcel with your name.
     
    Can I return an item if it has been used,damaged or styled?
    No
     
    How will I get my refund?
    Refunds will be processed typically within 10-15 business days of receiving the item back.Refund will be issued back to the original method of payment.
     
    The original shipping and handling fee are not returnable.
     
    NOTE- This return policy applies to this particular item, if you have any questions relating to any other items, then email us at info@eternalwigs.com or chat with us through the chat option.